Privacy Policy

1. Introduction

FoodHub ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, and tells you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our platform, including:

• Account information (name, email address, phone number)
• Delivery addresses and order preferences
• Payment information when processing orders
• Reviews, ratings, and feedback about meals and providers
• Profile information and photographs
• Communications with our support team

2.2 Information Automatically Collected

When you access our platform, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Time and date of your visits
• Referring URLs and clickstream data

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Create and manage your account
• Connect you with food providers in your area
• Send order confirmations and status updates
• Respond to your inquiries and provide customer support
• Improve our platform and user experience
• Send promotional communications (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Food Providers: Your name, contact information, and delivery address are shared with the provider fulfilling your order so they can prepare and deliver your meal.
• Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing, email delivery).
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of FoodHub, our users, or others.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data by contacting our support team.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@foodhub.com.

8. Children Privacy

FoodHub is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: